This year’s Sustainability Report is again a testament to the incredible work of our GFL team. It’s our opportunity to highlight not just the strong financial performance we have achieved, but also the significant and positive impact our sustainability initiatives are having on all our stakeholders. I am especially proud that we are featuring some of the dedicated employees who are driving these key programs highlighted in this year’s report.
– Patrick Dovigi
Of solid waste collection fleet fueled by CNG
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Solid Waste Trucks
Solid Waste Collection Operations
Transfer Stations
Material Recovery Facilities (MRFs)
Soil remediation facilities
Active Landfills Owned, Managed, or Operated
In 2024 alone, we:
Whether we are recovering and sorting plastics at our advanced material recovery facilities, processing organic waste into high-quality compost at our organics sites, or capturing biogas from landfills and converting it into renewable energy, our work creates tangible results. In 2023 and 2024, we invested more than $525 million into sustainability capital projects to expand recycling capacity and advance renewable natural gas infrastructure. These services and investments help our customers achieve their own sustainability goals and are central to our plan to achieve our own greenhouse gas (GHG) reduction targets.
We are committed to providing exceptional customer service and continually improving our offerings to the communities we serve. As part of this commitment, in 2024 we began the roll out of our AI-driven customer service platform. This technology will allow us to better understand and fulfill our customer’s needs. By tracking our customers’ satisfaction with our service and allowing us to respond in real time to service issues, we are able to resolve issues faster, improve convenience for our customers and deliver the high-quality services that our customers deserve.
Our Sustainability Action Plan is our road map to achieving the goals, targets and commitments against our 2021 base year. These goals, targets and commitments are summarized on the following page, together with highlights of the progress we made in 2024 toward achieving them. For more detailed information on our climate-related progress see our 2024 Climate Report.
Decrease scope 1 and 2 emissions 30% by 2030
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Increase beneficial use of biogas from landfills 2x by 2030
Increase recyclables recovered at GFL MRFs by 40% by 2030
18 Employee Sustainability Committees established by 2025
TRIR of 2.0 or less
Increase employee retention
Certify nature conservation or protection projects for 10 sites by 2025
Complete Sustainability Supply Chain Management Audits for 100 Critical Tier 1 Suppliers by 2025
$1.5M annually in donations to communities through GFL’s Full Circle Project
We are working to reduce our greenhouse gas emissions, increase our production of renewable energy, and recycle more materials. These actions help reduce reliance on fossil fuels and divert waste from landfills.
Safety and employee engagement are core components of our culture. By protecting our workforce and helping employees thrive, we create a workplace where employees want to stay and grow throughout their careers.
Strong communities are essential to a sustainable future, and we support them through donations and partnerships that fund meaningful local programs and initiatives.
Nature matters to our customers, our communities and to future generations. Beyond providing safe and reliable services for the management of waste, we are taking concrete steps to safeguard ecosystems and ensure our supply chains are more sustainable.
